Tech Support

In-Home Tech Support in Central Oregon

Technology problems are frustrating—especially when you can't get real help. Call centers put you on hold for hours. Big box stores make you bring everything into the store. And let's be honest, sometimes you just need someone to come over and fix it.

That's what we do. We come to your home, diagnose the problem, and fix it—all while explaining what went wrong in plain English (no tech jargon, we promise).

What We Help With

Computer & Laptop Support

• Slow computer diagnosis and speedup
• Virus and malware removal
• Software installation and updates
• Email setup and troubleshooting
• Data backup and recovery
• New computer setup and data transfer
• Hardware troubleshooting

Device Setup

• Smartphone and tablet setup
• Printer and scanner installation
• Streaming device setup (Roku, Fire TV, Apple TV)
• Smart speaker configuration
• E-reader setup (Kindle, etc.)

Troubleshooting

• "It just stopped working" diagnostics
• Connectivity issues
• Device not syncing
• Software crashes and errors
• Peripheral devices not working

Tutorials & Training

• How to use your new device
• Video calling setup (Zoom, FaceTime, etc.)
• Photo management and backup
• Online safety basics
• Password management

Our Approach

We believe in patient, respectful tech support. We never make you feel dumb for asking questions—everyone has to learn somewhere. We explain what we're doing, why we're doing it, and how to prevent problems in the future.